My Client Charter
I shall assist in improving the health and well being of my clients by providing the best care possible.
I will provide excellent client service. Treat you with integrity, respect and care by taking a genuine interest in you. I will listen and communicate with you to determine the best possible treatment for you.
I will always be prompt and prepared for each session. To provide a quality service to my clients and where necessary refer you to additional services or practitioners.
In accordance with the privacy act of Australia, I will treat your personal and confidential information with sensitivity. I will collect, store and use information responsibly.
How you can assist me
Help me to understand your needs so that I can give you the best possible treatment. You can do this by answering my questions, explaining your needs and being honest with me.
Please tell me if there are changes I should know about.
If something happens that you like or do not like about my service, please let me know. I will ensure your feedback is heard.